How do I create an account?
To create an account:
Click on the "Sign Up" button at the top right corner of the homepage.
Enter your email address, create a password, and provide any required personal information.
Click "Submit" to complete your registration.
You will receive a confirmation email with a link to verify your email address.
What payment methods do you accept?
We accept the following payment methods:
1. Credit and debit
2. Bank Transfer
3. Cash on Delivery
How can I track my order?
To track your order:
Log in to your account and go to "My Orders."
Find the order you wish to track and click on "Track Order."
You can also check the tracking information provided in your order confirmation email.
Do you offer international shipping?
Yes, we offer international shipping to [list countries or regions]. Shipping fees and delivery times vary based on the destination. You can see shipping options and costs during checkout.
How can I find out more about product specifications?
Product specifications are listed on each product page. If you need more detailed information, please contact our customer support team, and we will be happy to assist you.
Are your products new or refurbished?
Most of our products are brand new and come directly from authorized distributors. If a product is refurbished, it will be clearly indicated on the product page.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item:
Contact our customer service team within 7 days of receipt.
Provide details of the issue along with photos of the damage or incorrect item.
We will arrange for a replacement or refund as appropriate.
How do I reset my password?
If you’ve forgotten your password:
Click on the "Forgot Password" link on the login page.
Enter your registered email address and click "Submit."
Follow the instructions in the email you receive to reset your password.
How do I apply a coupon on my order?
You can apply a coupon on the cart page before order placement. Simply enter the coupon code and click on the apply tab.
